هل يستطيع خط الرحلات البحرية منعك ... من الشكوى؟

ما الذي يجب استخلاصه من هذه المقالة:

• The story of a couple who had cruised often on Royal Caribbean and was banned by the line for, presumably, complaining too much via a number of channels, appeared yesterday on MSNBC.
• “What on earth did they do to get a lifetime ban.
• “They complained, and they complained loudly.